Legal
Privacy policy
Last updated October 2026.
What we collect
Only what you send us through the Submit your problem form: your name, organisation, email, country, the problem description and any files you attach.
How we use it
An engineer reads your submission and replies within 2 working days. We do not sell your data or use it for unrelated marketing.
Your rights
You may ask us to access, correct or delete your submission at any time by emailing us.
Sample content
Sample reports and case studies on this site are fictional and contain no real client data.